Hi! My name is Dr. Jack Roberts, founder of Dr. Roberts and Associates. We strive every day to satisfy all of our patients who have come to us looking for solutions to their hearing needs. I am very happy to report that we have an outstanding patient satisfaction record. We do it by focusing on four components that are critical to achieving genuine patient satisfaction. It is our focus on education, comprehensive testing, exact fittings and genuine care that separates us from other hearing care professionals. Education Experience has taught me that an educated patient is a more satisfied patient. Your satisfaction with your investment in hearing aids is directly tied not only to my skills as an audiologist, but also to how well you understand why you can no longer hear as you once did, the options you have for solutions and what you can expect once you are fit with hearing aids. That is why I encourage you to watch our interactive online video before you make an appointment with us. I want you to come prepared to ask a lot of questions! Comprehensive Testing When it comes to testing, my friends and family often refer to me as an elite “Sherlock Holmes” in the field of hearing healthcare. I leave no room for guesswork as my diagnostic examinations are thorough and precise so I can ensure you have the opportunity to optimize your ability to hear. Exact Fittings Even the most expensive hearing aids lose their value if they are the wrong type of aids for your unique hearing loss or if they are programmed incorrectly for the hearing loss your audiometric testing reveals. I am committed to keeping abreast of the technological advances in fitting methods and equipment to ensure you experience ease of hearing with maximum clarity...no matter how difficult the listening environment might be. Genuine Care Genuine care begins with the philosophy on which this practice has been built…the Golden Rule. Everyone on staff keeps their focus on you by asking “what would we look for when choosing a hearing healthcare provider?” That is why we offer, in addition to our family-friendly environment, a free, no-risk 30-day trial so you can “test drive” your new hearing aids in your daily environments. In addition, hearing aids come with 3 years of insurance, a 3-year warranty and 5 years of batteries and office visits. You may even opt to purchase your hearing aids using our low-interest, low monthly payment plan or take advantage of the provisions provided in your medical insurance plan. Don’t wait any longer to rediscover the sounds of life! I look forward to helping you find the best solution for your unique hearing needs. Please book your appointment today by calling our Sandusky office at (419) 625-7339, our Lorain office at (440) 989-1133 or our Port Clinton office at (419) 732-1900. Sincerely, Dr. Jack Roberts, Au.D. Hearing Aids - Hearing Health - Free Hearing Aid Batteries
Copyright 2007